Terms and conditions

1. About Hoppifi

Hoppifi is a platform intended to facilitate the purchase of mobile connectivity services through eSIM technology for travelers.

2. Compatibility

The user is responsible for verifying that their device is compatible with eSIM technology and is unlocked to use services from other carriers.

Compatibility may vary depending on the device's model, version, country of origin and carrier.

3. eSIM services

Services, coverage, available networks, speed and conditions of use may vary depending on the destination, plan and connectivity provider.

4. Activation

The user must follow the installation and activation instructions provided with their eSIM.

It is recommended to install the eSIM before the trip and activate it in accordance with the instructions for the purchased plan.

5. Prices and payments

The applicable prices will be those displayed at the time of purchase.

In the current DEMO version of Hoppifi, no real payments are processed and no real eSIM services are provided.

6. Liability

Hoppifi cannot guarantee continuous availability of third-party mobile networks or specific connection speeds, as these may depend on coverage, congestion, location and local carriers.

7. Changes

These terms may be updated when necessary to reflect changes in the services or applicable requirements.

8. Contact

For any questions related to the service, the user may use the support channels published by Hoppifi.